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Frequently asked questions

Returns:

You may return your order by refusing it at the door when the courier delivers it.

Exchanges:

Exchanges are allowed within 14 days of receiving your order, as long as the item is still in stock.

To qualify for an exchange, the product must be:

Unwashed and unworn

In its original packaging

In the same condition as it was received

🚚 Shipping Policy

We process and ship orders within 3 to 7 business days. Once your order is shipped, you will receive a tracking number to monitor its status. Shipping times may vary depending on your location and external factors beyond our control.

For any inquiries regarding shipping, feel free to contact our support team.

🚚 سياسة الشحن

نقوم بمعالجة وشحن الطلبات خلال 3 الى7 ايام عمل. بمجرد شحن طلبك، ستتلقى رقم تتبع لمتابعة حالته. قد تختلف أوقات الشحن حسب موقعك والعوامل الخارجية الخارجة عن إرادتنا.

لأي استفسارات حول الشحن، لا تتردد في التواصل مع فريق الدعم الخاص بنا.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.